Guest Services

We have baby changing rooms facilities in all bathrooms, which are equipped with a changing station and comfortable seating for breast-feeding in women bathrooms.

We offer you car wash services while you enjoy shopping in our centre. Simply ask the staff in the parking to assist you and give you more details.

You can easily exchange your local currency with Emirati Dirham from the available currency exchange stores in the mall. In addition, you can withdraw cash from ATMs available across different areas in the mall.

17 ATMs, baby changing rooms, baby strollers, car rental counters, Gift Card, currency exchange services, dedicated taxi drop-off and pick-up areas, Etisalat bill payment machine, customer Service desks, personal emergency assistance, courier services counter, prayer rooms for men & women, car wash services, wheelchairs.

The mall is equipped with qualified first aid team for minor injuries. Customer service desks are also equipped with a small first aid kit.

Gift giving is so easy with a convenient GiftCard - the electronic gift solution.

Kids Info City Centre Sharjah has got a whole lot of stuff for little ones! Magic Planet: Exciting rides and arcade consoles have been introduced for those seeking some thrills and entertainment in between hitting the stores.

Misplaced or lost an item during your visit? Contact any of the customer service desks in the mall

Free Wi-Fi service is available in the mall. Please connect to MallConnect from the list of Wi-Fi networks.

1,426 parking bays are available in the mall which are located at different entrances in the mall.

Portable power banks are now available at the Customer Service Desk at City Centre Sharjah.

Prayer rooms are available in the mall, simply ask the customer service team to assist you.

Enjoy daily tourists shuttle for free!

There are designated parking spots for persons with special needs located close to the mall entrances.

There are designated areas for Taxi drop-off and pick-up in the mall.

Courtesy Policy No smoking inside the mall. Please wear respectful clothing. No kissing or overt displays of affection. No dangerous activities (ie. sport games, rollerblading or skate boarding). Thank you very much for your cooperation.

A premium valet parking service is being offered in the mall, enabling you to leave your car safely with one of the employees and return it to you at the gate when you finish shopping for a small fee.

Wheelchairs are available free of charge at customer service desks, based on availability.